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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

tina marm

October 31, 2023

5  out of  5 rating by tina marm
"Hailey was very helpful and patient with me,"

Barbara Parish

October 18, 2023

5  out of  5 rating by Barbara Parish
"Elizabeth Lopez is an excellent insurance agent. She and her team work hard to help you with your insurance business."

Joe Yanez

September 1, 2023

5  out of  5 rating by Joe Yanez
"Friendly service by knowledgeable staff!"

Alyssa Medina

June 24, 2023

5  out of  5 rating by Alyssa Medina
"Ms. Diane Sierra was very helpful and informative throughout the whole process of renewing my renter’s insurance! She made the whole process very easy and clear!! Thank you Diane!! :-)"

Claudia Gutierrez

May 17, 2023

5  out of  5 rating by Claudia Gutierrez
"Great customer service. Ms. Lopez was very knowledgeable, cordial and helpful. She took the time to explain their different options and services. Will most certainly recommend her to my family and friends."

TheChuma1979

May 17, 2023

5  out of  5 rating by TheChuma1979
"Diane Sierra helped me to find the best coverage options for our auto insurance needs at a competitive price. She was very helpful, resourceful and friendly all the time. I’m very satisfied with her service."

juan baltier

May 16, 2023

5  out of  5 rating by juan baltier
"Outstanding customer service from Diane L Sierra. She helped me sort out my home renewal insurance. Congratulations Mrs. Lopez for having these kind of employees. Outstanding job!"

Sean Connery

May 4, 2023

5  out of  5 rating by Sean Connery
"Very friendly and helpful"

Nicolaus Valdez

April 28, 2023

5  out of  5 rating by Nicolaus Valdez
"Excellent service and perfect explanations of the whole picture."

Luis Menchaca

April 1, 2023

5  out of  5 rating by Luis Menchaca
"Excelente atención y muy buena explicación del servicio que está uno contratado y muy buen ahorro en el pago"

Richard Quintanar

March 27, 2023

5  out of  5 rating by Richard Quintanar
"Staff was friendly & welcoming, made entire process pleasant & pricing was the perfect for my business & personal coverage needs."

Amanda Nares

November 1, 2022

5  out of  5 rating by Amanda Nares
"I have been working with this office for over 7 years now and they never fail to give me great service and pricing."

Mr. Folkz'Daily

October 11, 2022

5  out of  5 rating by Mr. Folkz'Daily
"Best insurance I've ever had !!!! This agency the real mvp !!!"

Christopher Ward

October 4, 2022

5  out of  5 rating by Christopher Ward
"Great place to have all types of insurance. They check in on you and things are always going in the right direction"

Cinthia Yanez

September 26, 2022

5  out of  5 rating by Cinthia Yanez
"Excellent costumer service. Diane was very helpful and very nice."

Leticia Sierra-Montelongo

September 23, 2022

5  out of  5 rating by Leticia Sierra-Montelongo
"Highly recommended for all your insurance needs very knowledgeable friendly and professional in very area of the insurance industry, best rates and fees on home auto and life. ;-) #myagent #DianeSierra #StateFarmeInsurance"

Justin Horan

February 16, 2022

5  out of  5 rating by Justin Horan
"The service is great! Thank you Kenya for always taking care of us promptly! Highly recommend Kenya and this agency for Al your insurance needs"

Candice Grace

January 19, 2022

5  out of  5 rating by Candice Grace
"I just got off a video meeting with Diane right from the comfort of my home. She called me to set an appointment to review my policies. She was so knowledgeable and caring. She asked me what was important to me and gave me options to consider beyond the current life protection I have set up. I can tell that this office really cares about their customers and may I just say technology is awesome!!"

LeRoy Bates

August 16, 2021

5  out of  5 rating by LeRoy Bates
"I had to make a claim because of the rain we been having this month, they help me out alot outstsnding company."

Patrica Martell

June 21, 2021

5  out of  5 rating by Patrica Martell
"Experience in dealing with agents for Elizabeth Lopez from State Farm was excellent. Highly recommend Karine from her office."

Silvia Morris

April 6, 2021

5  out of  5 rating by Silvia Morris
"Muy profecionales, amables ,pacientes y contestaron mis dudas yo recomiendo su servicio! 👍"

Alma Minjares

December 29, 2020

1  out of  5 rating by Alma Minjares
"You get "good" service until you need to use your insurance, I transferred my Home/Car insurance to State Farm with Elizabeth Lopez 5 years ago and everything was good while everything was place on auto-draft but things went south when had to file a claim and car was deemed a total loss then the office messed up the paperwork and kept the old car covered and excluded the new car and after multiple calls was fixed but only to get a call 2 months ago that they were not going to renew the coverage, so they are only willing to insure you if you file no claims, and all the good and professional service is not existing, but they made me look for new insurance and I ended up paying more than 500 dlls less per year ."

Christian Martinez

December 7, 2020

5  out of  5 rating by Christian Martinez
"They know what they are doing and got me a good rate"

Bert Parish

May 12, 2020

5  out of  5 rating by Bert Parish
"Elizabeth Lopez is the best insurance agent in El Paso. She has a well trained team of professional insurance agents. She and her team listen, and then, they help you choose the coverage you need for your car insurance, home insurance, life insurance, business insurance, and financial service needs."

Martha Gasca

May 8, 2020

5  out of  5 rating by Martha Gasca
"Jennifer Lujan and the whole team at State Farm has helped us out with all our insurance questions. We are definitely pleased to have them on our side. Thank you for everything."