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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Amanda Nares

November 1, 2022

5  out of  5 rating by Amanda Nares
"I have been working with this office for over 7 years now and they never fail to give me great service and pricing."

Mr. Folkz'Daily

October 11, 2022

5  out of  5 rating by Mr. Folkz'Daily
"Best insurance I've ever had !!!! This agency the real mvp !!!"

Christopher Ward

October 4, 2022

5  out of  5 rating by Christopher Ward
"Great place to have all types of insurance. They check in on you and things are always going in the right direction"

Cinthia Yanez

September 26, 2022

5  out of  5 rating by Cinthia Yanez
"Excellent costumer service. Diane was very helpful and very nice."

Leticia Sierra-Montelongo

September 23, 2022

5  out of  5 rating by Leticia Sierra-Montelongo
"Highly recommended for all your insurance needs very knowledgeable friendly and professional in very area of the insurance industry, best rates and fees on home auto and life. ;-) #myagent #DianeSierra #StateFarmeInsurance"

Justin Horan

February 16, 2022

5  out of  5 rating by Justin Horan
"The service is great! Thank you Kenya for always taking care of us promptly! Highly recommend Kenya and this agency for Al your insurance needs"

Candice Grace

January 19, 2022

5  out of  5 rating by Candice Grace
"I just got off a video meeting with Diane right from the comfort of my home. She called me to set an appointment to review my policies. She was so knowledgeable and caring. She asked me what was important to me and gave me options to consider beyond the current life protection I have set up. I can tell that this office really cares about their customers and may I just say technology is awesome!!"

Joe Yanez

November 15, 2021

5  out of  5 rating by Joe Yanez
"Fast and friendly service"

LeRoy Bates

August 16, 2021

5  out of  5 rating by LeRoy Bates
"I had to make a claim because of the rain we been having this month, they help me out alot outstsnding company."

Patrica Martell

June 21, 2021

5  out of  5 rating by Patrica Martell
"Experience in dealing with agents for Elizabeth Lopez from State Farm was excellent. Highly recommend Karine from her office."

Silvia Morris

April 6, 2021

5  out of  5 rating by Silvia Morris
"(Translated by Google) Very professional, kind, patient and answered my questions, I recommend your service! 👍 (Original) Muy profecionales, amables ,pacientes y contestaron mis dudas yo recomiendo su servicio! 👍"

Alma Minjares

December 29, 2020

1  out of  5 rating by Alma Minjares
"You get "good" service until you need to use your insurance, I transferred my Home/Car insurance to State Farm with Elizabeth Lopez 5 years ago and everything was good while everything was place on auto-draft but things went south when had to file a claim and car was deemed a total loss then the office messed up the paperwork and kept the old car covered and excluded the new car and after multiple calls was fixed but only to get a call 2 months ago that they were not going to renew the coverage, so they are only willing to insure you if you file no claims, and all the good and professional service is not existing, but they made me look for new insurance and I ended up paying more than 500 dlls less per year ."

Christian Martinez

December 7, 2020

5  out of  5 rating by Christian Martinez
"They know what they are doing and got me a good rate"

ryan hall

October 29, 2020

1  out of  5 rating by ryan hall
"Lie cheat and steal Buyer beware."

Bert Parish

May 12, 2020

5  out of  5 rating by Bert Parish
"Elizabeth Lopez is the best insurance agent in El Paso. She has a well trained team of professional insurance agents. She and her team listen, and then, they help you choose the coverage you need for your car insurance, home insurance, life insurance, business insurance, and financial service needs."

Martha Gasca

May 8, 2020

5  out of  5 rating by Martha Gasca
"Jennifer Lujan and the whole team at State Farm has helped us out with all our insurance questions. We are definitely pleased to have them on our side. Thank you for everything."

Carlos Rojas Jr (Charly)

March 31, 2020

5  out of  5 rating by Carlos Rojas Jr (Charly)
"I'm very pleased with the help I received from Jennifer. She was very friendly and professional. Thanks to her, I'm now saving money and appreciate the value I get with State Farm. I'm definitely recommending to friends and family, thank you so much!"

Maria Gonzalez

February 29, 2020

5  out of  5 rating by Maria Gonzalez
"I am very pleased with the customer service Naila provides. She always takes the time to explain in detail any questions or concerns I have. She goes above and beyond to make sure I am pleased with the responses to my questions. Thank you so much Naila for always answering my questions and always having a smile. 😊😊"

gabriel rivera

February 22, 2020

5  out of  5 rating by gabriel rivera
"Naila is very knowledgeable and was able to take care of me faster than I expected! Great service"

Rafael Aguilera

February 18, 2020

5  out of  5 rating by Rafael Aguilera
"The girls in this office are very friendly. They have a life, health, car and house policies. They always give you the best option for you."

Naila Edrlin

February 18, 2020

5  out of  5 rating by Naila Edrlin
"Working for this company for more than 2 years. Always happy to help our customers."

Kika JC

February 15, 2020

5  out of  5 rating by Kika JC
"(Translated by Google) I've always talked to Nyla, and she's always very kind......no problem with the insurance... (Original) Siempre eh hablado con Nyla, y siempre muy amable......sin problema alguno con la aseguranza..."

Y. Garcia

February 6, 2020

5  out of  5 rating by Y. Garcia
"Excellent customer service. Jennifer has been a tremendous help. Huge discounts, paying 1/2 of what I was paying before, and this includes a teen driver. No hidden fees or extra costs. Would definitely recommend Thank you for the savings ❤"

Gerardo Sifuentes

February 6, 2020

5  out of  5 rating by Gerardo Sifuentes
"They have a very knowledgeable and friendly staff"

Robert Rivera

February 5, 2020

5  out of  5 rating by Robert Rivera
"I WAS GIVEN AN EXCELLENT DISCOUNT WITH MUCH BETTER COVERAGE N LOWER DEDUCTIBLE. COULD NOT BE HAPPIER. THE AGENT NAILA AQUILERA WHO HELPED ME WAS AWESOME. THANK U."