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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandon Rivera

June 12, 2024

5  out of  5 rating by Brandon Rivera
"Diane Sierra was such a fantastic and detailed attentive agent that got me a great premium for my property. Thank you!"
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Jordan Hearty

May 14, 2024

5  out of  5 rating by Jordan Hearty
"Had the pleasure working with Diane at Statw farm who helped me with my Auto insurance. She was very professional while also being very friendly and warm towards me. She was able to get me the best deal within any other insurance company’s I tried over the month. Will definitely be sending friends and family onto her."
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Gene Marshall

April 29, 2024

5  out of  5 rating by Gene Marshall
"We were very pleased with the service we received when we met with Diane to arrange for our auto and home insurance. There was one minor error in the contract as submitted (mostly my fault), but Diane followed up with us several times and with her home office to get it straightened out. She really took time to explain all our options and pointed out several things that we hadn't thought of. I would recommend her and her company to anyone."
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Luis E Boya

March 26, 2024

5  out of  5 rating by Luis E Boya
"Elizabeth Lopez and her staff, it is the best professional customer service that I had experience in the last 25 yrs. They provide a service like they working with a family member, with love, care and very humble spirit. I highly recommend their service, they have a great cover in both side of the Borden between El Paso and Ciudad Juarez. It is a great service, from my hearth wish for them to server the need of all families here at El Paso. God bless them."
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Anna Prough

December 28, 2023

5  out of  5 rating by Anna Prough
"I had a great experience with Hailey, she explained everything very well to me and was very supportive and helpful during the process. Thank you:)"
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Sam Ruvalcaba

December 22, 2023

5  out of  5 rating by Sam Ruvalcaba
"Very honest and kind."
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tina marm

October 31, 2023

5  out of  5 rating by tina marm
"Hailey was very helpful and patient with me,"
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Barbara Parish

October 18, 2023

5  out of  5 rating by Barbara Parish
"Elizabeth Lopez is an excellent insurance agent. She and her team work hard to help you with your insurance business."
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Joe Yanez

September 1, 2023

5  out of  5 rating by Joe Yanez
"Friendly service by knowledgeable staff!"
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Alyssa Medina

June 24, 2023

5  out of  5 rating by Alyssa Medina
"Ms. Diane Sierra was very helpful and informative throughout the whole process of renewing my renter’s insurance! She made the whole process very easy and clear!! Thank you Diane!! :-)"
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Claudia Gutierrez

May 17, 2023

5  out of  5 rating by Claudia Gutierrez
"Great customer service. Ms. Lopez was very knowledgeable, cordial and helpful. She took the time to explain their different options and services. Will most certainly recommend her to my family and friends."
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May 17, 2023

5  out of  5 rating by TheChuma1979
"Diane Sierra helped me to find the best coverage options for our auto insurance needs at a competitive price. She was very helpful, resourceful and friendly all the time. I’m very satisfied with her service."
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juan baltier

May 16, 2023

5  out of  5 rating by juan baltier
"Outstanding customer service from Diane L Sierra. She helped me sort out my home renewal insurance. Congratulations Mrs. Lopez for having these kind of employees. Outstanding job!"
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Sean Connery

May 4, 2023

5  out of  5 rating by Sean Connery
"Very friendly and helpful"
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Nicolaus Valdez

April 28, 2023

5  out of  5 rating by Nicolaus Valdez
"Excellent service and perfect explanations of the whole picture."
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Luis Menchaca

April 1, 2023

5  out of  5 rating by Luis Menchaca
"Excelente atención y muy buena explicación del servicio que está uno contratado y muy buen ahorro en el pago"
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Richard Quintanar

March 27, 2023

5  out of  5 rating by Richard Quintanar
"Staff was friendly & welcoming, made entire process pleasant & pricing was the perfect for my business & personal coverage needs."
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Amanda Nares

November 1, 2022

5  out of  5 rating by Amanda Nares
"I have been working with this office for over 7 years now and they never fail to give me great service and pricing."
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Mr. Folkz'Daily

October 11, 2022

5  out of  5 rating by Mr. Folkz'Daily
"Best insurance I've ever had !!!! This agency the real mvp !!!"
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Christopher Ward

October 4, 2022

5  out of  5 rating by Christopher Ward
"Great place to have all types of insurance. They check in on you and things are always going in the right direction"
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Cinthia Yanez

September 26, 2022

5  out of  5 rating by Cinthia Yanez
"Excellent costumer service. Diane was very helpful and very nice."
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Leticia Sierra-Montelongo

September 23, 2022

5  out of  5 rating by Leticia Sierra-Montelongo
"Highly recommended for all your insurance needs very knowledgeable friendly and professional in very area of the insurance industry, best rates and fees on home auto and life. ;-) #myagent #DianeSierra #StateFarmeInsurance"
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Justin Horan

February 16, 2022

5  out of  5 rating by Justin Horan
"The service is great! Thank you Kenya for always taking care of us promptly! Highly recommend Kenya and this agency for Al your insurance needs"
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Candice Grace

January 19, 2022

5  out of  5 rating by Candice Grace
"I just got off a video meeting with Diane right from the comfort of my home. She called me to set an appointment to review my policies. She was so knowledgeable and caring. She asked me what was important to me and gave me options to consider beyond the current life protection I have set up. I can tell that this office really cares about their customers and may I just say technology is awesome!!"
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LeRoy Bates

August 16, 2021

5  out of  5 rating by LeRoy Bates
"I had to make a claim because of the rain we been having this month, they help me out alot outstsnding company."